September 2013 General Meeting

Improving a Business Process

Mapping the Current State to a Future State

Presented by Ian Kowalski

Wednesday September 18th at 6PM
7000 Central Parkway, Atlanta, GA 30328

(location details provided below Eventbrite link)

About this presentation:

Chances are you have led a team to improve a business process or have been on a team to reach this goal. There are many ways to accomplish this, but one of the best methods I have used is the “Brown Paper Map”. It gives a good picture of the current state with many of the problem issues highlighted. The team can then develop solutions to the issues and apply some lean techniques to create a future state process. This improved future state will have reduced lead time and variability.

The presentation will take the form of a “live fire exercise” where the audience will participate as the team. Our team will look at the process of catching a flight at Hartsfield-Jackson airport. We will use a structured method to create the visual brown paper map of the current state complete with issues, lead-time, and variability. We will then create solutions and develop the future state.

I promise to make this fun as well as instructive. At the least, you should leave the meeting armed with a few more ideas on how to constructively map and improve a process. On the upside, you will have a roadmap for process improvement via brown paper mapping.

Are you up to the challenge?


About Ian Kowalski:

Ian Kowalski began his career in the Research & Development of advanced composite materials. He applied the scientific problem solving process in the high tech world of aerospace and commercial sporting goods. His career developed to include functional experience in Quality, Customer Technical Service, Marketing, IT, production, and the Supply Chain through a succession of Fortune 100 companies including Union Carbide, Amoco, BP, and Solvay. He spent the past 17 years leading cross functional teams in the continual improvement of business processes achieving reduced costs, improved quality, revenue growth, decreased lead-time, and increased customer satisfaction. More recently Ian led a lean transformation at Solvay Advanced Polymers, a 1500 employee division of Solvay with plants on 3 continents. Most recently, Ian led the Supply Chain at Lehigh Technologies where he was also responsible for creating lean flow through the factory. A key element for success has been the continual development of change leadership, which Ian learned first-hand in his roles.

Ian’s passion is leading continuous improvement in order to create sustainable advantage, “Doing it with people, not to people.” He is currently consulting while seeking full time employment.

Ian holds a BS in mechanical Engineering from the University of Rhode Island and an MS in Mechanical Engineering from Rensselaer Polytechnic Institute.


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Food and refreshments will be served!

Location details and further instructions:
7000 Central Parkway
3rd Floor Conference Room
Atlanta, GA 30328

Location is provided by CCCi and is located in the same building as their head office.  Please park in the visitors section of the parking garage.  Once in the lobby, take the second elevator bank to the third floor and proceed to the conference room near the lobby side of the building.  Click here for a Google map of the meeting location.

Meeting agenda:

  • 6:00PM - 7:00PM Networking & Refreshments (arrive early, bring business cards and resumes!)
  • 7:00PM - 7:15PM Announcements
  • 7:15PM - 8:15PM Presentation & Questions and Answers (time and presentation permitting)
  • 8:15PM - 8:25PM Post Presentation Announcements & Raffle Winner(s) Drawing


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